Shipping policy
At giminily, we aim to provide customers with a dependable and convenient delivery experience. This Shipping Policy explains our order handling process, available delivery methods, estimated shipping times, and how we manage delivery-related concerns.
Please review the information below before completing your purchase.
1. Order Handling Time
Once your payment has been successfully verified, our fulfillment team will begin preparing your order.
Orders are generally processed within 1-3 business days.
Processing time does not include weekends or public holidays.
After your order leaves our facility, we will send a shipping confirmation email with tracking details.
Please ensure that the email address provided during checkout is correct so you can receive important shipping updates.
2. Shipping Coverage
giminily offers delivery services to customers across multiple countries and regions worldwide.
Available shipping methods will be automatically calculated and displayed at checkout based on your shipping address.
Please note that available delivery options may differ depending on:
Destination country or region
Local delivery conditions
Logistics availability
3. Shipping Methods & Charges
We currently provide the following delivery options:
Standard Shipping
Shipping Cost: $5.99
Standard Shipping is a cost-effective delivery option for customers who prefer affordable shipping.
Estimated delivery time: 15-20 days
Packages are delivered through our standard logistics partners.
Express Shipping
Shipping Cost: $15.99
Express Shipping is designed for customers who prefer faster transportation and priority handling.
Orders selected with this shipping method will receive expedited logistics processing compared with Standard Shipping.
Free Standard Shipping Offer
Customers qualify for free Standard Shipping when:
The total merchandise value reaches or exceeds $40
The calculation is based on product value before taxes
Important notes:
Free shipping applies only to Standard Shipping.
Express Shipping remains available at the regular rate of $15.99.
4. Delivery Time Estimates
Estimated delivery times may vary due to different factors, including:
Shipping destination
International customs clearance
Carrier transportation schedules
Seasonal increases in order volume
While we cooperate with reliable logistics providers, giminily cannot guarantee an exact delivery date.
Once your order has shipped, you can track the delivery progress using the tracking number provided in your shipping confirmation email.
5. International Shipping Information
For customers outside the shipping origin country, please be aware of the following:
Any import duties, taxes, or customs fees are the responsibility of the recipient.
Customers must provide complete and accurate shipping details, including a valid contact phone number.
Additional shipping costs may apply if a package requires reshipment due to incorrect or incomplete address information.
Providing accurate delivery details helps reduce delays and shipping issues.
6. Delivery Issues & Support
If you encounter any problems with your shipment, please contact our customer service team as soon as possible.
Common delivery issues include:
Package not received after shipment
Parcel damaged during transportation
Received item does not match the original order
Please contact us at:
Email:
service@giminily.com
To help us investigate efficiently, please provide:
Order number
Description of the issue
Photos or supporting documents (if applicable)
Our team will review your request and provide assistance as quickly as possible.
7. Shipping Policy Updates
giminily may update or revise this Shipping Policy when necessary.
Any changes will be published on this page. By continuing to use our website and services after updates are posted, you acknowledge and accept the revised policy.